Health care professionals make decisions that can either improve or hinder a patient’s care and are based on principles of organizational behavior and development

Part 1: Scenario Evaluation

Review the scenario called “Critical Decision Making for Providers” in the Allied Health Community media, found in the topic Resources.

Examine the scenario involving Mike, the lab technician, and do the following:

1. Explain the consequences of a failure to report.

2. Explain the impact his decision had on patient safety and organizational performance (risk for litigation, organization’s quality metrics, workload of other hospital departments, etc.).

3. As Mike’s manager, describe how you would address the issue with him and steps you would take to ensure other staff members do not repeat the same kind of mistake.

4. Reflect on the scenario and describe what underlying aspects or issues may be contributing to workplace dilemmas such as this.

Part 2: Organizational Behavior and Development Analysis

Consider the way most health care organizations function (structure, people, technology, environment). From the perspective of a leader in your current or future health care setting:

1. Explain the principles of organizational development that contribute to the success of a health care organization.

2. Explain how these principles could be applied to the scenario.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.

Benchmark Information

This benchmark assignment assesses the following programmatic competency:

BS Health Sciences

4.1: Apply the principles of organizational behavior and development in order to effectively contribute to the success of health care organizations.